How to Contact Garena Free Fire Help Centre for In-Game Queries?

Garena Free Fire
Image via ff.garena.com

Garena Free Fire has emerged as one of the best survival Battle Royale on the mobile platform. The game always brings new content for players by conducting various events and challenges and by improving game graphics. But sometimes users still face certain issues for several reasons. Therefore, they often look for ways to contact the Free Fire Help Centre to get a solution for their queries.

 Free Fire has an option where players can submit a request regarding the following issues on the Free Fire Help Centre:

  •  Game Concerns
  • Hacker Report Form
  • Payment & Missing Items
  • Negative Diamonds: Restriction due to Refund Abuse
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Steps to contact Garena Free Fire Help Centre for in-game queries

Free Fire Help Centre

Players can follow the given steps to seek help for in-game queries from the Free Fire Help center:

Step 1:You must visit the ffsupport.zendesk.com website and click on the “submit a request” button at the top-right corner of the screen.

Step 2: Now, press the drop-down arrow. If you want to report an issue, choose the “Game Concerns” option.

Step 3: You will get the following options under Game Concerns:

  • Abuse Report (Verbal Abuse)
  •  Event Issue (missing or unable to claim reward)
  • Event Issue (unable to access Event Page)
  • Technical Issue
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Step 4:Now, select the type of problem and then, fill in all the details.

Step 5:After this, you need to describe your issue briefly and also attach the required document as proof. Now click the “submit” button.

 Free Fire customer service will receive the request that you have sent. Also, the player must enter every detail very accurately, otherwise, Free Fire would deny your request. 

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Kalpana Nagpal
Kalpana Nagpal
Kalpana is doing a Masters in Chemistry. Passionate about dance, she loves to live like a free bird.